Support

Billuxe is in development · Updated 10 November 2026

Questions about the app, a pre-release build, privacy or your data? One inbox reaches us. We read every message.

Talk to a human

Email is the best way to reach us. Tell us what you were doing, what you expected and what happened. If you are writing about a build, include the app version and whether you are on iOS or Android.

For product questions, privacy requests and launch updates:

support@cyberboon.app

Please do not send invoice PDFs, customer details or identity documents unless we ask for them. We do not need them to answer a normal support question.

Current status

Billuxe is not on the App Store or Google Play yet. There is no store listing and no in-app purchase, so nothing can be bought today. Premium is planned at $59.99 per year; the free tier and Premium features described on this site are still planned.

To delete local data, remove it in the app or delete the app. For cloud accounts, hosted links and other server-side data, see Delete your account.

Common questions

Where can I download Billuxe?

Nowhere yet. The app is not on the App Store or Google Play. Send us an email with “launch updates” in the subject and we will write when there is something you can install.

How do I back up my invoices?

Use the app's export option to create a ZIP backup. It is designed to contain the invoice data plus attached photos and signatures. Keep the ZIP somewhere safe; restoring it on a new device should bring the records and media back.

How do I delete my data?

Local invoices and customers are removed when you delete them in the app or remove the app. If a cloud account or hosted invoice link exists, follow the steps on the delete account page or email us. We will confirm what was removed.

Can I get a refund?

Nothing is for sale yet, so there is nothing to refund. If Premium launches through the App Store or Google Play, the store handles billing and refunds as merchant of record, under its own rules.

Do you offer phone support?

No. Support is by email at support@cyberboon.app. That keeps a written record of the problem and lets us reply with the details you need.

How do I report a bug?

Email the steps to reproduce it, the app version, your platform and what you expected to happen. A screenshot helps if it does not include customer data. Please do not include invoice contents unless it is essential to the report.

Can I ask for a new feature?

Yes. Tell us the job you are trying to finish, not just the button you want. Feature requests are read alongside the product plan; not every request can be built, and we will not promise a date for one.